01BASELINE
Say how the work operates today.
Set staffing, costs, demand and other inputs needed by the selected model. Keep the comparison anchored to a defined baseline.
Back to homeSee what changes.
See what changes.
Before you commit.
Compare work-system alternatives on cost, capacity, throughput and cycle time, and on the measures your industry runs on — quality, errors and rework, service levels — with the assumptions behind each.
Give the model its operating inputs. Test a different labor mix, relieve a constraint, or work toward a target. Use computed results to decide which design deserves to move forward.
Compare the alternativesModel → decision
QuestionWhat to inspect
More output?End-to-end throughput
Less labor?Released work and redeployment
Lower cost?People, agents and modeled overhead
Usable value?Demand and absorption assumptions
Watch the constraintSpeed at one step is not speed for the system.
DesignSimulateRealize
The question that matters
Does the improvement reach the end of the work system?
A faster task may simply move the queue. Released hours are not automatically a cash saving. More capacity creates value only if the business can use it. Bot0 keeps those questions visible in the comparison.
From intent to implementation
02ALTERNATIVES
Test the change you are considering.
Run the design as it stands, look for a better mix of people and agents, add capacity where the work is constrained, or work back from a target.
03DECISION
Read results with their limits.
Examine the constraint, modeled economics and stated assumptions. A model’s result is evidence about the design, not a guarantee of future performance.
Different questions. Different sources of value.
Keep operational improvement, labor release and financial realization distinct.
Cost and labor mix
Compare mixes of people and agents on labor cost, agent cost and the terms you set.
Capacity and throughput
Find where the work is constrained and evaluate whether a proposed change increases end-to-end output.
Targets and trade-offs
Set a target and let Bot0 search for the changes that reach it, then see what each one requires.
Before you get started.
Does released capacity mean fewer people?
No. Released work, staffing decisions and realized savings are separate. The business must decide whether released time is redeployed, retained or removed from the cost base.
Can I compare designs without running real agents?
Yes. You can simulate proposed designs using explicit assumptions. This supports an investment decision but does not establish that live agents have achieved the modeled performance.
Can I start with a target?
Yes. Bot0 searches for combinations of changes that reach your target. Review the result against the work and its assumptions before you act on it.
Design · Simulate · Realize
Choose the design whose case holds up.
Compare the alternatives, then carry the chosen version into realization.