Oct 13, 2026Blog
Building an Agentic Workflow? Delegate the work. Keep control of what matters.
A team of agents is easy to assemble. A system of work you can trust is considerably harder to design.
Essays and shorter notes on agentic work systems.
Oct 13, 2026Blog
A team of agents is easy to assemble. A system of work you can trust is considerably harder to design.
Oct 9, 2026Blog
An agent may settle the work. It may not grow the authority to do so.
Oct 9, 2026Blog
Delegated autonomy, retained control: coordination, visibility, and governance when an agent does the work.
Oct 7, 2026Blog
Agentic work is becoming heterogeneous and distributed. Trust in it comes from the same place as trust in a car that drives itself: operational design.
Oct 6, 2026Blog
Six questions define a work system. A realization package is their answers, written for the place the agents run. Here is one, file by file.
Oct 4, 2026Blog
From a job description for an AI agent to a long-running, versioned work system.
Oct 3, 2026Blog
The route says what happens next. A formation says how the people and agents doing the work are organized.
Oct 2, 2026Blog
Twelve things to do before an AI agent acts for you — from finding out what it can reach to deciding what it may do.
Sep 30, 2026Blog
Humans contribute labor capacity. Agents contribute digital execution capacity. Knowing who does the work tells you nothing yet about the benefit.
Sep 29, 2026Blog
When AI agents are in the mix, make sure you answer these six questions.
Sep 25, 2026Blog
AI Agents change what individual performers can do. That is not the same as changing the work system.
Sep 22, 2026Blog
Human attention and judgment were expensive, so organizations often turned work into sequences, queues, assignments and handoffs even when the underlying work was more dynamic.
Sep 22, 2026Blog
There is a lot of new vocabulary; the Work System Gallery is where those names map onto a model.
Sep 22, 2026Blog
Making one task cheaper doesn't necessarily make the whole operation better.
Sep 20, 2026Blog
What comes after the pilot
Sep 12, 2026Blog
The economics of agentic work formations