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Work System Gallery
How real work gets organized
Most business work does not follow just one pattern.
One part may happen in sequence, another may happen in parallel. A lead may coordinate some work, while a committee makes the final decision. People, AI agents and software can each take different parts.
These examples show how those pieces come together in familiar work.
Research Review & Approval
Specialists investigate different parts of the question, a lead brings the work together, and an independent panel makes the final decision.
- How the work is organized
- Lead + Specialists + Committee
- Who does the work
- Research can be done by people or AI agents; final approval remains independent.
Supply Allocation & Response
Suppliers, plants and logistics teams watch the same supply situation and respond as conditions change. When a decision is required, a rule selects the response and the resulting work follows a defined path.
- How the work is organized
- Shared Board + Decision + Sequence
- Who does the work
- People, AI agents or both.
Incident Response
Responders work directly with one another during an incident. When the situation needs coordinated direction, an incident lead takes control and assigns specialists.
- How the work is organized
- Peer Network + Lead + Specialists
- Who does the work
- People, AI agents or both.
Investment Review & Decision
Analysts build and challenge an investment case. An independent committee reviews the evidence and makes the decision.
- How the work is organized
- Lead + Specialists + Committee + Decision
- Who does the work
- AI agents can perform research and analysis; decision authority stays with the designated reviewers.
Work Marketplace
Work is posted to a pool of eligible people or agents. They can claim or compete for it, and the selected participant carries the work forward.
- How the work is organized
- Market + Sequence
- Who does the work
- People, AI agents or both.
Clinical Case Coordination
A case moves from one specialist to another as different expertise is needed. Responsibility moves with the case, while each specialist performs the work appropriate to that stage.
- How the work is organized
- Handoff + Sequence
- Who does the work
- People, AI agents or both.
Automated Cloud Recovery
Software watches the environment for problems, takes corrective action, checks whether it worked and tries again within defined limits.
- How the work is organized
- Shared State + Bounded Loop
- Who does the work
- AI agents and software.
Competitive Solution Review
Several participants develop competing solutions. An independent review group evaluates them and selects which one moves forward.
- How the work is organized
- Market + Committee
- Who does the work
- People, AI agents or both.
Follow-the-Sun Service Desk
Cases move between regional teams as availability, expertise, jurisdiction and time zones change. The case carries its history and authority with it.
- How the work is organized
- Handoff
- Who does the work
- People, AI agents or both.
Enterprise Change Coordination
Finance, HR, technology, legal and operations work from the same view of a transformation. A change in one area automatically brings in the other groups affected by it.
- How the work is organized
- Shared Board
- Who does the work
- People, AI agents or both.
Design Review & Challenge
Designers develop and challenge competing ideas together. A separate review group decides which ideas advance.
- How the work is organized
- Peer Network + Committee
- Who does the work
- People, AI agents or both.
Mission Coordination
A mission lead sets priorities and owns the outcome, while specialist capacity is brought in as needs change.
- How the work is organized
- Lead + Specialists + Market
- Who does the work
- People, AI agents or both.
Dynamic Capacity Allocation
When a capacity gap appears, eligible people or agents can volunteer or compete to fill it instead of waiting for a manager to assign someone.
- How the work is organized
- Shared Board + Market
- Who does the work
- People, AI agents or both.
Policy-Governed Collaboration
Participants work directly with one another within agreed rules. When an issue requires formal authority, a separate decision group settles it.
- How the work is organized
- Peer Network + Committee
- Who does the work
- People and AI agents can collaborate; designated reviewers settle decisions that require authority.
Exception Handling
Routine work follows the normal path. When something unusual happens, a lead brings in the right specialists, resolves the issue and returns the work to the normal flow.
- How the work is organized
- Sequence + Lead + Specialists
- Who does the work
- People, AI agents or both.
Adaptive Operations
Normal work is handled locally without a central coordinator. When an exception occurs, a lead temporarily coordinates the response and steps away once the problem is resolved.
- How the work is organized
- Shared Board + Lead + Specialists
- Who does the work
- People, AI agents or both.